Ceva Logistics - Worst shipping experience ever
I ordered a TV from HSN when given tracking information It stated that I should call 414-489-**** to schedule delivery,,,, well The number given to call the Milwaukee office does not work so called the corporate office and after being on hold for a cumulative of 3 hours in 3 calls I was told that there is only one person in that office and that there was nothing they could do . They would try to contact them but were unclear as to when that would be .
Maybe I should call HSN , Worst shipping company I have ever worked with do not use them , buyer beware .
Unreliable, give the run around. I would never buy from a company that uses them again , would rather pay for shipping
Reason of review: Poor customer service.
Monetary Loss: $120.
Preferred solution: Deliver product or service ordered.
Ceva Logistics Cons: Wait time is greater than 45 minutes with, Poor customer service.
Location: 15414 International Plaza Dr, Houston, TX 77032, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Same situation *** service. I called 9 times no answer phone just hangs up. Costco needs to find a different shipping vendor.
I am also in Milwaukee got a delivery time and date set for today from 8-12 its now 4pm over 15 phone calls later still have not talked to anyone if you hear anything please update me I can say setting up the delivery date was easy just did it all on line at http://homedelivery.cevalogistics.com good luck to you