I just received my shipment from Costco. After reading these reviews, I was super nervous but I have to say, they were right on time and called me prior to coming to verify everything. I'm not sure if their service varies by location (I'm in North Carolina) but I had...Read more
7 hour window - 8 am - 3 pm window, no live person to speak with to set up appointment. Never arrived during window. Vendor HOUZZ and anyone else is stupid to trust CEVA , regardless of how cheap they must be. They are terrible so much so I won’t buy another item from...Read more
Ceva Logistics - Blocking my driveway
I was not the one getting the delivery but your truck chose to block my driveway to make a delivery across the street! There were no other cars on street, plenty of open area to park...but they chose to block my driveway. Very unprofessional and made NO sense whatsoever. P.S. this is a private road!!
If i could give a negative review, i would, instead of one star. Unfortunately, houzz.com uses this company to deliver and they are the WORSE. I am a designer and trying to deliver a 9' x 12' area rug has been a nightmare. Has delayed a job for a client by over a week....Read more
Item was picked up In Quebec on May 15th and record shows it was delivered to Toronto on June 8th. Supposed to have been delivered to Timmins before Wife's birthday. Phoned and told they cannot locate shipment. It is now June 13th and still no package. They told us to...Read more
May 30, 2018 The delivery of my $800+ folding wood patio dining set from Amazon was scheduled for delivery today between 9a-12p. 12:15p & no delivery. I called CEVA at the number in their email delivery reminder & was given the Baltimore CEVA number to call; no answer....Read more
First Frontgate said that Ceva lost the item that was due to be delivered, they would express ship it a second time and we received a call that it would be delivered between 2 and 5 on May 26th. They called this morning and it did not arrive at their shipping dock. It...Read more
I didn't like
- Lack of commitment to delivery and shipment delay
Ceva Logistics - Zero Customer Service
Tracking saidi have to call to schedule deliver. Been calling the number 20-30x a day for 3 days,ranging from 9-5pm pst, and never once have had anyone pick up. CostCo needs to drop these losers
Ordered a TV from Rakuten... based on the reviews of the company that I ordered it from everything seemed good until they used Ceva for their delivery... What an absolute disaster... I can’t tell you how many times in the past 10 days, I’ve called them and we’re told.....Read more
Ordered two large items from Costco, driver came on Monday but only had one item said he would come the next day with the other items, stayed home again the next day, no one showed, no phone number to call. Had to call Costco, they said they would look into it and get...Read more
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