Ordered two large items from Costco, driver came on Monday but only had one item said he would come the next day with the other items, stayed home again the next day, no one showed, no phone number to call. Had to call Costco, they said they would look into it and get...Read more
I ordered an 86" TV from Costco, 1st attempt, They lost my tv on the dock, so 2nd attempt, the next day, TV arrives, but it is damaged... Return it, wait and reschedule about a week later. Driver shows up, I had "white glove delivery" from Costco, which means they will...Read more
The driver and the customer service is very poor. When i called the customer service to raise my concern on the drivers attitude they didn't even responded she just told me oh ok what next? very very bad! Basically i was late by 5 min to reach home and the driver just...Read more
Ordered a bed unfortunately the people I ordered from used Ceva. It came in 2 pieces they delivered the headboard after a month of the estimated delivery date and the second piece took them a weeks to find. I had to keep calling finally they claimed they found and...Read more
I scheduled a delivery online and was sent a confirmation. So I take the afternoon off and wait for my delivery, which never showed up. I did not receive a phone call until 7:20 p.m. the day of said delivery the guy left a message saying to call him that he would be...Read more
I didn't like
- Lack of communication after set schedule for delivery
Ceva Logistics company doesn't deliver on-time and has no control over the drivers they hire. From numerous delivery experiences, the drivers lie to make up time, post that "attempts" have been made when they never showed up, and never call ahead when specifically...Read more
I bought a safe from Academy Sports on Feb 19th 2018. I’m supposed to get a call from CEVA to schedule a delivery. 3 weeks go by and I call, the guy tells me they were going to call me that day... yeah right. Then I asked why it had been 3 weeks and nobody called to...Read more
We ordered a piano. The first time the box was very damaged. I wanted to inspect the inside, but the delivery men refused to wait 5 minutes. Fortunately, the piano company sent a new one and said they would pick up the damaged one. Next delivery the box was in worse...Read more
The delivery guys were incompetent and lazy. They told me they were not suppose to deliver the refrigerator into the kitchen? Excuse me? So you don't deliver a refrigerator where it goes to be used? The refrigerator did not immediately fit through my front door and the...Read more
Ceva Logistics - Big let down
i ordered my product nov 24 2017. been waiting excitedly..my scheduled delivery jan 16 2018 between 3pm 7pm. its now 10:22. no one answers the phone. no courtesy call. no answers at all.
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