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The delivery guys were incompetent and lazy. They told me they were not suppose to deliver the refrigerator into the kitchen? Excuse me? So you don't deliver a refrigerator where it goes to be used? The refrigerator did not immediately fit through my front door and the...
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1.0
I liked
  • When they left
I didn't like
  • Attitude and unprofessionalism
#1171267
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Ceva lost my three hundred pound shipment on December 29th, 2017. All efforts to find the shipment have been fruitless. All promised callbacks never happened. Nobody is capable of giving a straight answer regarding the location of my package. Five hours on the phone...
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1.7
I didn't like
  • Poor customer service
  • Lies and more lies
  • Runaround
#1166859
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Ceva in Villawood Sydney did not complete a car survey/condition report of my car, they did not get me to sign anything even after asking. I accidentally left my wallet in the glove box which was locked and $1000 plus silver coins was stolen. I have not received an...
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1.0
Villawood, New South Wales
#1166651
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Ceva Logistics - Big let down

Ceva Logistics
#1170643
1.0
Details
i ordered my product nov 24 2017. been waiting excitedly..my scheduled delivery jan 16 2018 between 3pm 7pm. its now 10:22. no one answers the phone. no courtesy call. no answers at all.
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Additional Fees
Billing Practices
Customer service
Delivery Service
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Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Ceva Logistics - Customer Service

Ceva Logistics
#1166264
Hey, the review is a different one. The company I work for makes deliveries at Ceva S-29 Monday thru Friday. My complaint is that it shouldn’t take 45 minutes to an hour to unload one pallet, and this is everyday. If we can give good customer service we would like it in return.
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Ceva Logistics - HORRIBLE

Ceva Logistics
#1154878
I placed an order on 11-29-2017 to ensure it would be delivered in time for Xmas. It did not come until after Xmas and ceva never answered no matter how many times I called them to ck on tracking once tracking was updated the day before Xmas they posted coustmer requested change in delivery date. LIES !!! Pleas know this company is very unprofessional and incompetent
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Ceva Logistics - No show THREE times on Amazon delivery

Ceva Logistics
#1152577
I waited from 9:00am to 1:00pm on three separate days and CEVA never showed up and never notified me. If you have a choice, avoid this company. If you have ability, contact the company that is contracting with this incredibly bad delivery service.
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I have called Ceva 4 times today looking for a signed POD for my customer. The first 2 times the phone rings, until a recording comes on and says "no one is answering" and it disconnects the call. On my 3rd attempt to reach someone a gentleman finally answers after the...
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2.0
I didn't like
  • Non-existing customer service
#1165375
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I placed an order on 12-16-2017 and still waiting! No show on the first appointment. Phone call at the end of the time due. New appointment through Costco, no show again. Even no phone call! Now they ask for extra money for a delivery after 6p.m. No apologies! As...
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1.0
I didn't like
  • Unprofessionalism
  • Poor customer service
#1162237
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I like to share a frustrating situation with CEVA logistics, your logistical partner for my Sonic Carrier. Already for almost 3 weeks I am waiting for my Sonic Carrier. I received a confirmation by email from CEVA on the 14th of December that they received it. Around...
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1.0
#1162135
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ordered a 65" tv from HSN and tried to IMMEDIATELY cancel the order and was told that I had to wait for CEVA delivery service to call me ... it took 10 days to get the call ... at this time I told Kenneth what happened and not to deliver it to me that it was to be...
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I didn't like
  • Lies and more lies
  • Sevice
  • Poor customer service
#1159930
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First I was not told by HSN that Ceva would be the company to deliver. When I eventually found out I had to call Ceva to schedule the delivery , everything seemed fine. I was able to track it even. So the delivery time was 9-1pm. The driver didn't come till 4pm. Ok. He...
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#1158275
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CEVA WORLD WORST DELIVERY SERVICE. CEVA WORLD WORST DELIVERY SERVICE. CEVA WORLD WORST DELIVERY SERVICE. CEVA WORLD WORST DELIVERY SERVICE. CEVA WORLD WORST DELIVERY SERVICE. If I have something to Shipped or delivered by CEVA. I better BURN IN FIRE PIT AND TELL...
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1.0
I didn't like
  • Sevice
#1156346
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Order a chair on HSN, went to track it because said it was shipped, Hsn did not tell me, will be delivered from another company and had to schedule a delivery with them, until I contacted Hsn so when on the company which will be delivering it, did that part online but...
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#1154369
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