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Ordered two large items from Costco, driver came on Monday but only had one item said he would come the next day with the other items, stayed home again the next day, no one showed, no phone number to call. Had to call Costco, they said they would look into it and get...
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#1236358
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I ordered an 86" TV from Costco, 1st attempt, They lost my tv on the dock, so 2nd attempt, the next day, TV arrives, but it is damaged... Return it, wait and reschedule about a week later. Driver shows up, I had "white glove delivery" from Costco, which means they will...
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1.0
#1235799
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The driver and the customer service is very poor. When i called the customer service to raise my concern on the drivers attitude they didn't even responded she just told me oh ok what next? very very bad! Basically i was late by 5 min to reach home and the driver just...
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#1232856
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Ordered a bed unfortunately the people I ordered from used Ceva. It came in 2 pieces they delivered the headboard after a month of the estimated delivery date and the second piece took them a weeks to find. I had to keep calling finally they claimed they found and...
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1.0
#1227178
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I scheduled a delivery online and was sent a confirmation. So I take the afternoon off and wait for my delivery, which never showed up. I did not receive a phone call until 7:20 p.m. the day of said delivery the guy left a message saying to call him that he would be...
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1.2
I didn't like
  • Lack of communication after set schedule for delivery
#1220076
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Ceva Logistics company doesn't deliver on-time and has no control over the drivers they hire. From numerous delivery experiences, the drivers lie to make up time, post that "attempts" have been made when they never showed up, and never call ahead when specifically...
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#1217511
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I bought a safe from Academy Sports on Feb 19th 2018. I’m supposed to get a call from CEVA to schedule a delivery. 3 weeks go by and I call, the guy tells me they were going to call me that day... yeah right. Then I asked why it had been 3 weeks and nobody called to...
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Anonymous
Anonymous

I am currently facing the same issue, a gun safe not being delivered. It is 3 weeks, still no calls and an email on tracking. Upper management needs training.

Anonymous
John D

I too have suffered at the poor delivery service from Ceva. If you'd like a forum to express yourself, visit @DisgruntledConsumersofCevaLogistics on facebook; fb.me/Disgruntle...

1.0
#1209811
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Ceva Logistics - If you can use someone else, do so.
Ceva Logistics - If you can use someone else, do so.
Ceva Logistics - If you can use someone else, do so.
We ordered a piano. The first time the box was very damaged. I wanted to inspect the inside, but the delivery men refused to wait 5 minutes. Fortunately, the piano company sent a new one and said they would pick up the damaged one. Next delivery the box was in worse...
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Anonymous
John D

I too have suffered at the poor delivery service from Ceva. If you'd like a forum to express yourself, visit @DisgruntledConsumersofCevaLogistics on facebook; fb.me/Disgruntle...

2.3
#1181046
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The delivery guys were incompetent and lazy. They told me they were not suppose to deliver the refrigerator into the kitchen? Excuse me? So you don't deliver a refrigerator where it goes to be used? The refrigerator did not immediately fit through my front door and the...
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1.0
I liked
  • When they left
I didn't like
  • Attitude and unprofessionalism
#1171267
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Ceva Logistics - Big let down

i ordered my product nov 24 2017. been waiting excitedly..my scheduled delivery jan 16 2018 between 3pm 7pm. its now 10:22. no one answers the phone. no courtesy call. no answers at all.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1170643
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