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1.0

Extremely poor customer service specially the Baltimore area. Employees seems not happy on their jobs.

So hard to reach and it's always a voicemail. I was successfully reach one of the representative but she gave me attitude. They never treat us as a customer, and I was told to contact Lenovo about my shipment instead of helping me resolving and finding our package. I told them this is a business matter and they keep delivering our package during closed of business.

Been waiting and waiting and nothing has been resolved -- avoid this company as much as possible. Also, Lenovo should have avoid this company as their shipping partner.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Location: 255 Clearview Rd, Edison, NJ 08837, USA

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