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I ordered a TV from Costco and set up a delivery window. I was home at the appointed time, but they called and asked to deliver early.

This request came in the form of a voice mail. I called the driver promptly and he was incredibly rude and refused to return, even though there was plenty of time for him to do so. I spent several hours and talked to the supervisor of residential services and she took the driverโ€™s side and refused to reschedule for today. I am informing Costco management about this experience.

It is clear that Ceva has no commitment to customer service. Their time is important, the customer is an annoying inconvenience.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

Ceva Logistics Cons: Not on time and inconvenient time frame for delivery, Poor customer service.

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