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I ordered a generator from Amazon with a delivery date of January 10th. Delivery did not happen.

I called Ceva and they stated they could not set up a delivery time / date because Amazon did not provide them with my telephone number. I gave them my number and was told someone would call me that day with a delivery window....You guessed it, I did not receive a call.

I am escalating this back to Amazon customer service, hopefully they can get this resolved.If this is the carrier of choice for Amazon when shipping large items, I will not order again. After reading about the experience of others, this seems to be the norm rather than the exception.

Review about: Ceva Logistics Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Lack of communication with customer.

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