Product: Ceva Logistics Home Delivery Service Clear all filters (14 of 14 reviews match)
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When you order a large item online, I recommend that you contact the company and ask them, "Do you use Ceva Logistics?" If the answer is "yes", then take your business elsewhere. Tell them why. The only way that this type of company notices is if the companies that...
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1.8
Product
Ceva Logistics Home Delivery Service
I didn't like
  • Lies and more lies
  • Terrible customer service
  • Unprofessionalism
#1166859
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No apologies! As another customer said - they act like it is your fault that their company is not doing their job. As to the item - it is a TV , which I could buy here in Albuquerque from the store and deliver it my self , just renting a truck. Will never buy from...
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1.0
Product
Ceva Logistics Home Delivery Service
I didn't like
  • Unprofessionalism
  • Customer service
#1162237
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By 3pm, no one showed. So I called Ceva and was told A1 Frieght would be delivering. SO they lied!!. IT was a fraudulent tracking map. Finally HSN said they cant pick up the broken Tv for another 3 weeks. Such an awful Christmas with this HUGE box in my living room....
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Product
Ceva Logistics Home Delivery Service
#1158275
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They told me If the truck comes to my home and no one is here then I have to pick it up in California. I do work and asked if they can work with me or even meet me half way on me getting off work and they would not. They told me this is the time and if no one is home...
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Anonymous
Mike Bellanti

Ceva has resolved my issue. Thank you!

1.0
Product
Ceva Logistics Home Delivery Service
I didn't like
  • Terrible customer service
#1147812
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CEVA Logistics was to deliver my Office Depot purchase to me today between 9am - 3pm today. I received a call at 3:15 informing me that the package "did not make it on the truck" and therefore wouldn't be delivered today. I'm sure that information was available to CEVA...
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Product
Ceva Logistics Home Delivery Service
#1089354
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I ordered a 1000 dollar TV from boston to San Francisco. I was leary of using CEVA's freight shipping but that was the only option with BJ's Wholesale. CEVA was great in terms of timing. The schedule was perfect and I took the day off work to receive that package. The...
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Anonymous
Mark Jamo 1

It is a mystery to me how any company can hire this logistics company to provide delivery to their customers. Waited all day from 8am - 8 pm for delivery of a warranty replac...

Ladymay
Ladymay

If you ever get another delivery like this absolutely do not sign until you check your order for damage during transit. They cannot leave until you have they don't have to che...

1.5
Product
Ceva Logistics Home Delivery Service
#1073382
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Received a robot-generated phone message from CEVA yesterday giving me date and time window options for delivery of 2 electric adjustable bedframes.I picked this morning (Wednesday 6/21/17) from 9a-1p, and the robot provided a response confirming my selection. This...
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Product
Ceva Logistics Home Delivery Service
#1064202
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I ordered a TV from HSN when given tracking information It stated that I should call 414-489-0503 to schedule delivery,,,, well The number given to call the Milwaukee office does not work so called the corporate office and after being on hold for a cumulative of 3...
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Anonymous
Anonymous

I am also in Milwaukee got a delivery time and date set for today from 8-12 its now 4pm over 15 phone calls later still have not talked to anyone if you hear anything please u...

1.0
Product
Ceva Logistics Home Delivery Service
I didn't like
  • Wait time is greater than 45 minutes with
  • Poor customer service
#1061049
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Ceva Logistics - Do not recommend

Had 4 hours to deliver and didn't come. They showed up an hour and a half later. Very unprofessional and worse they only took the furniture to a certain point into the house. Would avoid at all costs. Oh and barely spoke English.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Product
Ceva Logistics Home Delivery Service
#1052661
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Waited all day (8am-8pm) for rug delivery. You guessed it - Nobody showed up and nobody even called me. Called customer service. They set up a new date. 8am to 8pm again. I asked for a tighter time window. They said I could call THEIR warehouse myself and get a better...
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1.5
Product
Ceva Logistics Home Delivery Service
I didn't like
  • Lack of communication with customer
#993724
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