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Ordered an expensive Grandfather clock. Appt was Wednesday 12-4pm. I received a call at 3:50 saying that the drivers "truck broke down" and that dispatch was pulling them off the road. They said they could deliver on friday and even gave me a 2 hour window. Today they...
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#1065117
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Received a robot-generated phone message from CEVA yesterday giving me date and time window options for delivery of 2 electric adjustable bedframes. I picked this morning (Wednesday 6/21/17) from 9a-1p, and the robot provided a response confirming my selection. This...
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1.0
#1064202
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I took a day off from work to wait for the delivery and it was a no show, even though the online tracking says "out for delivery". The delivery window as from 10:00 AM to 2:00 PM, it is already 8:00 PM. I called twice to 1-844-215-0640 and was on hold three times for...
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I didn't like
  • Windows delivery
  • Lack of communication with customer
  • Very poor communication and support
#1062213
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Ceva Logistics - Do not recommend

Ceva Logistics
#1052661
1.0
Had 4 hours to deliver and didn't come. They showed up an hour and a half later. Very unprofessional and worse they only took the furniture to a certain point into the house. Would avoid at all costs. Oh and barely spoke English.
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Ceva Logistics Delivery Service Review

Ceva Logistics
#1012096
1.0
Order tv thru Costco. Ceva scheduled deliver but forgot to put on truck. They offered no special delivery for their mix up. Very poor customer service. Costco should part ways with Ceva and get a delivery service more reliable
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Ceva Logistics Delivery Service Review

Ceva Logistics
#970773
1.8
Extremely slow at updating tracking information and keeps on delaying delivery. Costco made the worst choice on delivery service.
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Ceva Logistics Customer Care Review

Ceva Logistics
#893301
1.0
Very poor customer support service..
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I ordered a TV from HSN when given tracking information It stated that I should call 414-489-0503 to schedule delivery,,,, well The number given to call the Milwaukee office does not work so called the corporate office and after being on hold for a cumulative of 3...
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Anonymous
Anonymous

I am also in Milwaukee got a delivery time and date set for today from 8-12 its now 4pm over 15 phone calls later still have not talked to anyone if you hear anything please u...

1.0
I didn't like
  • Wait time is greater than 45 minutes with
  • Poor customer service
#1061049
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Ordered a product from Costco and was to be delivered by CEVA .Unfotunatly as it turns out it relies on subcontractors to make deliveries . All supplied tracking numbers do nothing , when called ceva could not use the tracking number provided even thou I used it on...
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1.0
I didn't like
  • Very poor communication and support
#1037494
Reply to reviews
I ordered a TV thru a home shopping network, shipped to CEVA on 2/1. I waited patiently trying to track this item with the number provided. Everyday nothing. Was unable to track this. Finally on 2/6 I called HSN whom provided me with the phone number to CEVA. I spoke...
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Anonymous
ANGRY CUSTOMER

Going thru the exact same thing right now. Ordered a TV from HSN and it was delivered to Ceva on Feb 22nd they have my street address one number off it's supposed to be 266th ...

1.0
I didn't like
  • Read the complaint
#1004359
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Computer "shipped" but stayed in El Paso for 3 days. Why does it just sit there? Why not process the shipment rather than letting it just sit in El Paso. Why not ship I right out? No shipping updates while the Dell computer just sits in El Paso. I kept looking for...
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1.6
I didn't like
  • Sevice
#1000246
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Waited all day (8am-8pm) for rug delivery. You guessed it - Nobody showed up and nobody even called me. Called customer service. They set up a new date. 8am to 8pm again. I asked for a tighter time window. They said I could call THEIR warehouse myself and get a better...
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1.3
I didn't like
  • Lack of communication with customer
#993724
Reply to reviews
I ordered a generator from Amazon with a delivery date of January 10th. Delivery did not happen. I called Ceva and they stated they could not set up a delivery time / date because Amazon did not provide them with my telephone number. I gave them my number and was told...
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1.0
I didn't like
  • Lack of communication with customer
#989711
Reply to reviews
First item Kayak was scheduled to be delivered on Tuesday no one showed up, I called Milwaukee branch and was told it was rescheduled for Friday when they showed up it was in a enterprise truck it was beat to ***. refused it. Reshipped the 2nd Kayak again was suppose...
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1.0
I didn't like
  • Poor service
  • Lies and more lies
  • Lack of communication with customer
#984403
Reply to reviews