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Ordered Product (Osaki message chair) via COSTCO (ready to cancel membership) and had to schedule a delivery with CEVA. My window was 9am to 1pm. I called at 11:45am because I noticed that my tracking still did NOT say "out for delivery" online. After waiting 20...
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#1050544
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Ordered a product from Costco and was to be delivered by CEVA .Unfotunatly as it turns out it relies on subcontractors to make deliveries . All supplied tracking numbers do nothing , when called ceva could not use the tracking number provided even thou I used it on...
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1.0
I didn't like
  • Very poor communication and support
#1037494
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I ordered a TV thru a home shopping network, shipped to CEVA on 2/1. I waited patiently trying to track this item with the number provided. Everyday nothing. Was unable to track this. Finally on 2/6 I called HSN whom provided me with the phone number to CEVA. I spoke...
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Anonymous
ANGRY CUSTOMER

Going thru the exact same thing right now. Ordered a TV from HSN and it was delivered to Ceva on Feb 22nd they have my street address one number off it's supposed to be 266th ...

1.0
I didn't like
  • Read the complaint
#1004359
Reply to reviews

Ceva Logistics Delivery Service Review

Ceva Logistics
#1012096
1.0
Order tv thru Costco. Ceva scheduled deliver but forgot to put on truck. They offered no special delivery for their mix up. Very poor customer service. Costco should part ways with Ceva and get a delivery service more reliable
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Ceva Logistics Delivery Service Review

Ceva Logistics
#970773
1.8
Extremely slow at updating tracking information and keeps on delaying delivery. Costco made the worst choice on delivery service.
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Ceva Logistics Customer Care Review

Ceva Logistics
#893301
1.0
Very poor customer support service..
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Ceva Logistics Customer Care Review

Ceva Logistics
#889229
1.0
They refused to pick up my old dishwasher because I scheduled the "Free" pick up after 30 days yet there is nothing on the paperwork that states must b done with in 30 days. Just a typical SOP of a second rate Home Depot sub contractor Thank goodness for Lowe's. I plan on dumping it @ Home Depot just on principal alone.
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Computer "shipped" but stayed in El Paso for 3 days. Why does it just sit there? Why not process the shipment rather than letting it just sit in El Paso. Why not ship I right out? No shipping updates while the Dell computer just sits in El Paso. I kept looking for...
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1.6
I didn't like
  • Sevice
#1000246
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Waited all day (8am-8pm) for rug delivery. You guessed it - Nobody showed up and nobody even called me. Called customer service. They set up a new date. 8am to 8pm again. I asked for a tighter time window. They said I could call THEIR warehouse myself and get a better...
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1.3
I didn't like
  • Lack of communication with customer
#993724
Reply to reviews
I ordered a generator from Amazon with a delivery date of January 10th. Delivery did not happen. I called Ceva and they stated they could not set up a delivery time / date because Amazon did not provide them with my telephone number. I gave them my number and was told...
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1.0
I didn't like
  • Lack of communication with customer
#989711
Reply to reviews
First item Kayak was scheduled to be delivered on Tuesday no one showed up, I called Milwaukee branch and was told it was rescheduled for Friday when they showed up it was in a enterprise truck it was beat to ***. refused it. Reshipped the 2nd Kayak again was suppose...
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1.0
I didn't like
  • Poor service
  • Everything
  • Lies and more lies
#984403
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I ordered a treadmill on Amazon Prime December 12 as a Christmas gift. It was expected to arrive December 19. It was at their warehouse since the 14th of December. I called on December 23rd to be told that I had to set up a delivery appointment with them and it would...
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This is about one of your drivers, I encountered this morning around 1120 AM on I -10 and the 202 on-ramp. There is a line of traffic exiting onto the 202 ramp from the I-10 eastbound, one of your drivers in a tractor, no trailer, just tractor, suddenly decides he...
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Contact Ceva Logistics

Headquarters Address:
CEVA Group Plc
15350 Vickery Dr
Houston, TX 77032
Phone:
+44 207 379 5151
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Ceva Logistics - CEVA Delivery Nightmare from ***
Ordered a $4000 Vizio 75" TV from Costco on November 24th. Then receive a "Heart-stopping" email with a tracking # that goes to the Ceva Logistics tracking page! I had dealt with this miserable excuse for a company before, and after days of stress and headaches, had to...
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hometechnc
hometechnc

pt 2... CEVA misses second 4-hour window on Dec 10th, 3-7pm, despite promises from Durham,NC office that the delivery team will be there, for sure! No delivery, not even a ph...

1.0
I didn't like
  • Entire encounter
  • Lies and more lies
  • Inept
#972042
Reply to reviews