- From mobile
- Ceva Logistics
- Aug 02
- by anonymous
Very poor customer support service..
Ordered a crib from Amazon on July 29th it was shipped waited the time frame for delivery it never came. I contacted Amazon who called CEVA and they couldn't find the crib they lost it! A huge 100lb box but it was lost. So Amazon ordered me a new one for free because the original never made it to me. I called before the delivery date to amazon and CEVA to confirm everything will be delivered on time as someone was at my house waiting. When I... Read more ›
I've been a motor dealer for 25 years and used Ceva many times. Recently on two ocassions i rang to confirm a booking with my booking number and Ceva would not honour there quote. One quote was 2 days later and the other was 4 days later. What really got me was the last excuse of fuel going up when it had actually dropped. I can only assume this company has no ethics and does not care about there long term customers. I will not be using them... Read more ›
Very poor customer support service..
They refused to pick up my old dishwasher because I scheduled the "Free" pick up after 30 days yet there is nothing on the paperwork that states must b done with in 30 days. Just a typical SOP of a second rate Home Depot sub contractor Thank goodness for Lowe's. I plan on dumping it @ Home Depot just on principal alone.
I ordered a vanity on July 14th which was supposed to be delivered on July 25th, Between 10 and 2. I received a call from this carrier at 10:51 on the 25th telling me that I was not going to receive this vanity. I had the contractor at my house waiting to install the vanity. Ceva Logistics told me that the vanity did not come in however, on the Amazon tracking it showed the vanity leaving on the 15th of July. When Amazon called this carrier... Read more ›
Hi my name is Mohamed and i have been working ceva for all most 7 years us track driver and most drivers are unhappy with the dispachers and fleet managers .i decided to leave ..last two years there racially going on in Houston targeting migrant drivers .I seen it
HOR-RI-BLE!!! RUDE AND DISMISSIVE. I had a delivery scheduled for 7/22/16 between 9a-1pm. The time was changed without me knowing to 1pm-8pm. And my item STILL wasn't delivered. Called CEVA and was dismissed and told I can't speak to anyone til 7/25. I needed my item for an engagement party. This has pissed me off!!
I placed an order for a TV on 7/6 from Costco and received an email from CEVA Home Delivery that it would be delivered on 7/14. On 7/13, I received a call from CEVA that it was delayed and would be delivered between 4pm and 8pm on 7/15. I went home early to receive the delivery and it never came. CEVA did not contact me to let me know that it wasn't coming. I contacted CEVA on 7/16 and was told that the earliest that they could deliver now is... Read more ›
I ordered a living room set online which got handed off to CEVA. The location it was going to was a vaca property 5 hours away. We arranged to meet. My delivery windows was between 8am & 5pm. I took the day off, went up the night before & waited. At 4pm I called & was told the gentlemen I was speaking to had called & talked to me earlier explaining they could not come. I assured him I would remember this conversation. I expressed my... Read more ›
CEVA is the worst logistics I have ever received service. 1) Delivery time scheduling was done through an automated calling system 2) No confirmation about the delivery scheduled either in mail or message 3) Delivery schedule from seller was showing different date 4) No phone call before the delivery date. No phone call during the delivery (Though they have my contact number) 5) Delivery was attempted 3 hours before the scheduled delivery time... Read more ›