Ceva Logistics Complaints and Reviews

1.0
  • Customer service5 votes
  • Windows delivery3 votes
  • Delivery windows3 votes
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  • Apr 07
  • Shipping
  • Delivery Schedule
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

Placed a large order with Costco on March 30, 2015. Received an email from Ceva with tracking number stating an estimated delivery date of April 6. Waited around all day on April 6, guess what, no delivery. When I called Ceva about it they said 'that tracking number doesn't exist' even though I was looking at their website which showed the status of my shipment!! When I challenged the... Read more

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  • Apr 06
  • Shipping
  • Cape Canaveral, Florida
  • Shipping Service
  • 23
  • REVIEW RATING 4/5

WORST shipping company EVER. They actually deserve negative stars. This is the third time we have received something from this shipping company and I hoped maybe the first two times were a fluke. However, third time is the charm and they still suck. I took Friday off of work and they never showed up. When I called, they said they didn't actually have the item and it would be Monday. Told them I... Read more

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  • Jan 19
  • Shipping
  • Denver, Colorado
  • Dresser
  • 245
  • REVIEW RATING 5/5

A delivery was scheduled for 1/19/2015, 9:00 AM - 12:00 PM. Called verified delivery date and time, it was confirmed. Now the lies begin, Tracking System, says that Customer changed and delayed delivery. Then in Transit.. Rescheduled, because of Customer and Truck issue. Then Rhonda, Customer Service Agent, stated that because a time of delivery is set up does not mean it is on the books... What?... Read more

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worked at Ceva the most useless company. Employees are talking on cell phone instead of working. The worst training , no supervision , no competence , no professionalism. #Amazon should drop them fast before they lose all their customers. CEO of Ceva you need to do an #undercoverboss at auburn washington office. The only direction this company is goun is down if there is no change Add comment

  • Dec 23, 2014
  • Shipping
  • Lake Zurich, Illinois
  • Tv
  • 180
  • REVIEW RATING 4/5

Same issue here. I ordered a flat screen tv from Amazon and saw the delivery drivers actually drop the box from my window. How can you do this when the box has handles? You can clearly tell it is a tv from the box. Told them I saw what happened, I wasn't rude. Just told them, I wasn't taking a chance. They quickly became rude, and basically threw the tv in the back of the truck. Never again. I... Read more

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  • Dec 17, 2014
  • Shipping
  • Katy, Texas
  • Shipping Service
  • 141
  • REVIEW RATING 4/5

Had my wrong contact number. So I never received my product. I had to investigate to find out what happened. Once done it 10 calls of complained to Amazon third party reseller to get someone from Ceva to acknowledge they had my product. I think this shipping company steal people's purchases if they do not complain about missing it. Anyway, once I schedule, they never shipped the item that day... Read more

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  • Dec 12, 2014
  • Transportation and Delivery
  • San Luis Obispo, California
  • 1
  • 1
  • 143
  • REVIEW RATING 4/5

I ordered a large sectional on Overstock.com on November 7th. Phone calls back and forth, apologies that it didn't go out when it was scheduled to; but good news...it had a confirmed delivery date of Wed. 12/10. Of course I didn't stray far from home even though I told Overstock that I needed a telephone call 30 minutes prior. So here it is Friday, 12/12, still no couch, I've talked to several... Read more

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  • Dec 10, 2014
  • Shipping
  • Santa Monica, California
  • Whiteboard Shipping
  • 116
  • REVIEW RATING 5/5

Ordered an 8 x 4 white board from Amazon Prime, first shipment from ABF was damaged - not CEVAs fault. Refused delivery. Second shipment by CEVA Logistics, they completely blew my first delivery window, and I scheduled a second delivery today for between Noon and 3 pm. 3 pm arrives, no shipment. Called CEVA - had to call back FOUR SEPARATE TIMES, still no answers. On hold for almost an... Read more

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  • Dec 09, 2014
  • Shipping
  • Los Angeles, California
  • Furniture Shipping
  • 116
  • REVIEW RATING 4/5

Ordered furniture from Costco online. Ceva gave me a delivery date. which they did not keep. This company does not have any customer service skills. Ceva gave me a delivery time of 4 hours and they did not show up nor did they call to reschedule. So, I called and spoke with several of the so called dispatchers to get an eta and they are all liars. After being lied to I decided to cancel order... Read more

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  • Dec 09, 2014
  • Shipping
  • Wooster, Ohio
  • Delivery
  • 1
  • 1
  • 31
  • REVIEW RATING 3/5

Made appointment for delivery today between 12-4pm. Took a half day off work so I could be here for delivery. Just got a call that the shipment wasn't put on the delivery truck this morning, so they will have to deliver tomorrow. I HAVE A CAREER I CANNOT KEEP CALLING OFF BECAUSE YPUR COMPANY IS INCOMPETENT. Horrible business. Read more

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