Ceva LogisticsComplaints and Reviews

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    • Poor customer service 12
    • Customer service 10
    • Lies and more lies 5

Was supposef to have a delivery today, waited 5 hours, no show, no call. Add comment

Had a bed delivered. Waited at home suppose to be delivered between 12 and 4. They show up at 2:45.. Which was ok, But they wouldn't bring my bed in the house. It was 20 degrees and snowing and they wanted to leave it outside! Told me that was standard delivery. When I called customer service they were even more *** , and said I'd have to pay more for them to bring it in. Will make sure that... Read more

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I ordered and paid for a specialist race car transporter to transport my multi trophy winning show car from Sydney to Cairns. You first sent a car trailer to pick it up and damage the undercarriage before sending out the truck I first paid for. Then after loading it without a drama, it was taken to the yard in Sydney. Where somehow caught on fire and destroyed my car. If this wasn't devastating... Read more

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Horrible company - delivery scheduled between 9am-1pm never showed til 6pm and then bounced my $6k massage chair off the back of their truck til it hit my concrete driveway and busted through the packing and boxing material. Item is now back ordered through Costco and have to wait 2 months for a 2nd delivery try. Ordered a bunk bed through Amazon in Dec that same company Ceva also bounced off the... Read more

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Horrible all the way around! Was supposed to have a delivery December 31 from 8 am -8 pm...no phone call and never showed up! Call CEVA on 2 January and they could not tell me what happened just that they would have to reschedule for January 5 between the Same times...AGAIN no delivery and no phone call!! CAN NOT SY ONE THING NICE RIGHT NOW... Read more

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I have sat at home for two days waiting for a delivery that was scheduled because they keep using a wrong number! My grandfather founded a trucking business. I can tell you their scheduling & delivery personnel would all be canned. Costco just says sorry, give us a good phone number, which I have repeatedly given them. This is a Christmas gift ordered in November which has been sitting in... Read more

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CEVA delivered a TV to our home. Neither of the drivers spoke or choose to speak intelligible English. They only repeated numerous times "sign, sign" to my wife as she was trying to look over the shipping box. She doesn't deal well with behavior like that and accepted the shipment. When I came home I immediately understood why the drivers were being such bullies. The package looked rough for... Read more

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Ceva over promises and never delivers..... I had to take half day from work to wait for shipping from 12-4 comes 3:40 i called them. oh we are so sorry you delivery didn't get out today. no call nothing. how they stay in business is beyond my understand. and now i have to wait another day 6 days before Christmas for my delivery. I find that as bad as Ceva is how about the companies we are... Read more

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Suppose to have our sons tractor delivered on Mon 16th between 4 and 6. Waited. Never called never showed. Round and round trying to get someone to help. Said they just got package on the 16th, and they will be here on Wednesday between 4 and 7. Waited. Never called. Never showed. Person at Ceva said the driver had 2 stops and would then be here. 10 pm. No show..no call. Thursday morning... Read more

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Worse delivery service . The driver was instructed to call 30 mins prior but didn't do so . What's the purpose of special instruction if the driver can't have attention to details , Add comment

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