Ceva Logistics Complaints and Reviews

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Ceva Logistics
Main address: 15350 Vickery Dr 77032 Houston TX
44 20 7379 5151, , http://www.cevalogistics.com/en-US/pages/contactus.aspx
  • 36 complaints
  • $23.8K claimed losses
  • $662 average
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  • Oct 03
  • Shipping
  • Pacific Grove, California
  • Delivery Schedule Dishonor
  • 53

The item was scheduled to arrive on Oct 1, but no one showed up. I called Ceva and agent cnsgnee told the that they would schedule for Oct 2nd delivery during 2-6PM. Took time off of work to wait for the package. No one showed up. No one called. No news. Called again on Oct 3rd. Ceva agent now tells me that the item had actually never left the origination and now they are not sure exactly... Read more

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  • Sep 17
  • Shipping
  • Crossfield, Alberta
  • Package Arrival Date
  • 56

This must be the biggest piece of (you guessed it) shipping company there is, i know its just an estimate arrival date which was supposed to be yesterday september 16 that i recieve my package from amazon.ca but i call in to find out it hasnt even left toronto yet! I can understand a day or 2 or 3 late but a week or more, the only good part is that i called amazon and they said if i dont get it... Read more

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  • Sep 09
  • Shipping
  • Heber Springs, Arkansas
  • Delivering Shipment
  • 48

Purchased TV from Costco contacted Costco to let them know about the shipping service no acknowledgment from Costco like I'm not a customer of theirs. So I have called TEVA they never called me and tracking email stated that they had called me 5 times. This is the worst company all they need to be is truthful they don't know what that is scheduled three times and last time driver when to the ER... Read more

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  • Sep 04
  • Shipping
  • London, England
  • Bad Service
  • 41

Same for me. Delivery due on 30/08 between 7am to 8 am Never turn up even though I got up at 6.30am to get ready for them Waited until 9 am, call them and the said their truck broke down and is waiting for the recovery to come. lady's told me that they will call once truck is repair. Waited until 3 pm, call them and the lady said they are not coming and have to reschedule my delivery to next... Read more

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  • Aug 27
  • Transportation and Delivery
  • Los Angeles, California
  • Undelivered Couches
  • 1
  • 1
  • 71

Purchased two couches from World Market. Received confirmation of shipment and confirmed delivery date from CEVA on 8/26/2014 between 9:00 - 1:00PM with a courtesy call 30 minutes prior. Called Ceva at 1:30 pm and they stated they are not sure what has happed because the driver doesn't have on his truck. After 4-hours on conversations with CEVA being hung up on, received a call this morning... Read more

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  • Jul 29
  • Shipping
  • Delivery Service
  • 87

I order my stuff from Fry and Ceva call then left a message at 3:42PM and said want to confirm their delivery between 9am and 1pm. I track my item, they just pick it up from Tennessee. What a lie??? Also my another oder from Costco and they do use Ceva too, I track it and they schedule for delivery on 7/30 but no call to confirm and once I log on schedule.cevalogistic.com then find out that... Read more

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  • Jun 13
  • Shipping
  • Silverdale, Washington
  • Delivery
  • 78

Ordered a large screen tv from an Amazon re-seller. Supposed to be 7 day service. Unit shipped 22 May from Indiana, arrived 03 Jun at LAX. Now, 10 days later, still at LAX. Now, I know we are a relatively remote location, 3.5 jours north of LAX, but really? Beginning to think they just won't send a truck up here without a significant load. Or are they REALLY this incompetent? Have now been... Read more

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  • Dec 14, 2013
  • Shipping
  • San Francisco, California
  • Original Delivery Date
  • 81

CEVA (through Amazon), missed the original delivery date and did not notify me. I waited 6 hours for that delivery. I then had to call them directly to reschedule, but the 800 number was always busy. Amazon had them send me another number, which I had to call several times to reschedule. Amazon and CEVA's tracking pages don't have valid information, nor the same information. When they finally... Read more

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  • Dec 12, 2013
  • Shipping
  • Austin, Texas
  • Bad Customer Service
  • 113

I ordered a couch from Amazon and Ceva Logistics was the merchant. The order was placed 11/28/2013 and the delivery was supposed to arrive 12/9/2013. Today is 12/12/2013 and my couch isn't here. The representatives are very rude and not customer friendly. So they say my couch should now be here Monday 12/16/2013. I say if its not they will be sued. I am pregnant and don't need the stress. The... Read more

Was this review helpful? 2 0


  • Dec 10, 2013
  • Shipping
  • Hacienda Heights, California
  • Freight Company
  • 111

Ordered one TV online. estimated delivery date is 12/9. i bought on 11/29. today is 12/10. still didn't receive it. Fine, i can wait just make sure the TV is good and finally i received. i Called the phone# listed on their website. a woman pick up the phone and said need to transfer to another line, and then another woman and she said hold on please. and then, there's no body anymore. i waited... Read more

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