Ceva Logistics Complaints and Reviews

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    • Poor customer service7
    • Customer service7
    • Delivery windows4

Driver arrived before the time table i was given, contacted the driver and was told he could meet me and would call me back in an hour he never called back after i called a few times and left a voice mail, called to reschedule and was not even given a rescheduled delivery date,i was not treated well not happy with this service Add comment

  • Aug 27
  • Shipping
  • Coldwater, Michigan
  • Vectra 3D Flea Treatment
  • 7
  • REVIEW RATING 4/5

Used on my dog, she experienced vomiting, loss of bladder control and couldn't walk the next morning due to a vestibular disorder. Called the Vet immediately she was bathed and monitored, spent the night at the Vet's and came home, but it took her a while to eat normally and walk without staggering. She is better now, but still has a funny tilt to her head and walks sideways sometimes like she... Read more

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  • Aug 25
  • Shipping
  • Perth, Western Australia
  • 19
  • REVIEW RATING 5/5

Ok I don't know where to start. Sorry this is going to be a long one, I was meant to write this review about 3 months ago at my time of utter disappointment and anger, but now that I've calmed down and finally come to see how much money I have lost due to these clowns. I feel that it is important to let everyone know who decides to use these clowns to THINK AGAIN. Ok I've bought numerous vehicles... Read more

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Ceva logistics called me to inform that there had been an accident and that my car had been damaged. They claimed full responsibility for the damage but once it came time to have it repaired they were trying to tell me that my car wasn't worth anything. This is after a month of trying to get them to return my calls and emails. Useless wouldn't recommend them to anyone. Add comment

  • Jul 21
  • Shipping
  • Hyattsville, Maryland
  • Ceva Logistics Shipping Policy
  • 79
  • REVIEW RATING 4/5

I made a purchase and it was rescheduled once because of a missing driver, on the reschedule date they pull up to my drive way and the wrong item is there, I mention this to the driver to him responding "don't tell me that". Clearly on the side label it says who it is for and where, how did they not check the label when delivering an item. My elliptical was already put together by the customer... Read more

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  • Jul 20
  • Shipping
  • Ceva Logistics Shipping Policy
  • 66
  • REVIEW RATING 3/5

We ordered a large item from Overstock.com, weeks went by with no word or delivery. I finally called overstock only to find out that it had been in Ceva's hands for the past few weeks. Overstock supplied me with a phone number to call Ceva. When I called them they were completely unapologetic and said that they did indeed have my package (why didn't they call?) and the only day it could be... Read more

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  • Jul 07
  • Shipping
  • Seattle, Washington
  • Ceva Home Delivery
  • 92
  • REVIEW RATING 4/5

I live in Seattle Washington right next to Seatac airport. I ordered a swimming pool from Amazon a week ago and the scheduled delivery date was for the following Tuesday from 3-6. I made sure to stay home all day just to be safe. I revived a call from a near by area code and answered, said hello a couple of times and then they hung up.i thought nothing of it until a shirt while later I received a... Read more

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  • Jun 22
  • Shipping
  • Fort Lauderdale, Florida
  • Tv Shipping
  • 125
  • REVIEW RATING 4/5

I ordered a large tv from Amazon, who utilizes Ceva for white glove delivery. I placed my order on June 8th, and scheduled delivery at that time (for June 20th, for Father's Day present). My delivery window came and went on June 20th, and when I contacted Ceva, they showed that my package had not even been checked in by the main terminal in Miami, and that I likely would not receive it. They... Read more

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  • Jun 22
  • Shipping
  • Monroe, New York
  • Delivery Service
  • 67
  • REVIEW RATING 3/5

First, the phone rings without end. I was then told that the company had been trying to call me for 2 days. I never rec'd a phone call at all. Then I was told the shipper used a California zip code (I am in NY). Then when I called the 800 number the person hung up. I could tell by the voice (just woken up maybe?) that the same person answered when I called back. I was then put on hold again... Read more

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  • May 29
  • Shipping
  • Rochester, Minnesota
  • Chairs Shipping
  • 119
  • REVIEW RATING 4/5

Ordered a couple of chairs. I can see the from the tracking that it has been sitting in a warehouse less than an hour from me for over a week. They called me to tell me that they will deliver next week. I have already been waiting for over a week and the initial delivery date they gave me was one week ago. I have tried to contact Ceva but it is very difficult to find any way to contact them. ... Read more

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